Privacy Policy

Last updated: June 2026

1. Introduction

Kagelo Accounting Solutions ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This privacy policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, physical address.
• Financial information — tax records, financial statements, and other documents necessary for providing our accounting services.
• Website usage data — IP address, browser type, pages visited (through standard server logs).

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide accounting, tax, and advisory services as requested by you.
• To communicate with you regarding our services, appointments, and inquiries.
• To comply with legal and regulatory obligations (e.g., record-keeping for SARS).
• To improve our website and service offerings.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only:

• With your explicit consent.
• When required by law or regulatory authorities (e.g., SARS).
• With service providers who assist us in operating our business (e.g., email hosting), subject to confidentiality agreements.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure storage, access controls, and encrypted communications where appropriate.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law (e.g., tax records for at least five years as per SARS requirements).

7. Cookies

Our website may use essential cookies for functionality. We do not use tracking cookies for advertising or analytics without your consent. You can disable cookies in your browser settings, though some features may not work as intended.

8. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator (www.justice.gov.za/inforeg).

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Kagelo Accounting Solutions
Email: info@kageloaccounting.co.za
Phone: +27 82 123 4567